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Wellcome Hotel Cebu, Cebu
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Key details
About the Hotel
18 Molave St.Kamputhaw, Cebu, Ph,
Cebu,
Philippines,
6000,
Central Visayas
Wellcome Hotel is a 3-star family-friendly hotel located in the vibrant city center of Cebu. It features 68 elegantly appointed rooms designed for comfort and equipped with modern amenities. The hotel is just minutes away from significant cultural and heritage sites, making it a convenient choice for travelers interested in exploring Cebu. Guests can enjoy views of the city skyline from the outdoor infinity pool situated on the terrace.
Location
Wellcome Hotel is centrally located, making it an excellent base for exploring Cebu's shopping and cultural sites. It is in close proximity to notable attractions such as the Heritage of Cebu Monument and the University of San Carlos Museum. Transportation options include a roundtrip airport shuttle and the hotel is within walking distance to various shopping centers.
Rooms
The hotel offers 68 inviting rooms that include premium bedding and thoughtful touches like laptop-compatible safes. Each room is equipped with a 32-inch flat-screen TV, air conditioning, and complimentary Wi-Fi. Some rooms feature balconies, enhancing the experience with outdoor views. Families and groups can benefit from spacious suites that include a kitchenette and a living area.
Eat & Drink
Yolees Restaurant serves a mix of local cuisine and international classics, offering guests an al fresco dining experience. The Nespresso Coffee Shop in the lobby provides a variety of hot beverages, cocktails, and snacks in a relaxing atmosphere. Room rates include a buffet breakfast for two, catering to the needs of both leisure and business travelers.
Leisure & Business
The hotel's recreational facilities include an outdoor infinity pool with stunning views and a fitness center for those looking to maintain their workout routines. Guests can take advantage of complimentary wireless Internet access and business services, including tour/ticket assistance. There are also wedding services available for special events.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast
“The buffet breakfast was fantastic with a variety of selections from appetizers to desserts, making it a good start to the day.” view full review
Super Comfy Beds
“The beds in the room were incredibly comfortable, ensuring a restful night's sleep, with the extra beds equally plush.” view full review
Spotless Pool
“The swimming pool was exceptionally clean and well-maintained, offering a refreshing escape during my stay.” view full review
Well-Stocked Amenities
“The bathroom was equipped with ample toiletries and fresh towels daily, ensuring a convenient and comfortable experience.” view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Security
Currency exchange
Sports & Fitness
Fitness center
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Airport shuttle
Room service
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Outdoor dining area
Free breakfast
Business
Business center
Children
Cribs
Spa & Leisure
Swimming pool
BBQ facilities
Room features
In-room safe
Mini-bar
Sitting area
Patio
Dining table
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Cable/ Satellite television
AM/FM alarm clock
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Location
18 Molave St.Kamputhaw, Cebu, Ph,
Cebu,
Philippines,
6000,
Central Visayas
Map view
street view
18 Molave St.Kamputhaw, Cebu, Ph,
Cebu,
Philippines,
6000,
Central Visayas
City landmarks
Magallanes Street
Magellan's Cross
1.8
mi
A. Pigafetta Street
Fort San Pedro
1.9
mi
Church
Church and Convent of Santo Nino
1.8
mi
Beverly Hills
Cebu Taoist Temple
1.3
mi
Museums
Museo Sugbo
1.8
mi
Mall
SM City Cebu
1.3
mi
Garden
Cebu IT Park
1.0
mi
Monuments and Landmarks
Heritage of Cebu Monument
1.5
mi
155 Mabini St. Parian
The Yap Sandiego Ancestral House
1.4
mi
Libraries
Rizal Memorial Library and Museum Building
4400 ft
Cebu Business Park
3800 ft
Camp Marina Capitol Hills
Cebu Botanical Garden
3500 ft
Museums
University of San Carlos Museum
1.4
mi
Public Building
Cebu Capitol Building
4100 ft
CSCR Tunnel
Plaza Independencia
1.4
mi
Cebu CityPhilippines
Colon Street
1.6
mi
Shopping Area
Mango Square Mall
3800 ft
Mall
Ayala Terraces
3800 ft
Shopping Area
JY Square Mall
4000 ft
107-109 V. Ranudo St
Casino Espanol de Cebu
4400 ft
Pilar
Naukban Lagoon
2600 ft
Church
Carmelite Monastery
3800 ft
Osmena Cir
Fuente Osmena
1.4
mi
Osmena Cir
Fuente Osmena Circle
1.4
mi
Landers Superstore
3000 ft
Church
Redemptorist Church
4400 ft
Mall
Rustan's
3800 ft
Nearby
Mall
Ayala Center Cebu
900 ft
Museums
Paulina Constancia Museum of Naive Art
900 ft
Gorordo Avenue Barangay Lahug
Cebu City Philippines Temple
900 ft
Restaurants
House of Lechon
1400 ft
Don Jose Avila Street
Burger King
1500 ft
Escario Street Axis Entertainment Avenue
Shepherd's Heart Cafe
1300 ft
Corner Mabini and Zulueta Street
Army Navy Burger + Burrito Ayala Center
1600 ft
Archibishop Reyes Ave Stall G-207
Paris Kebab
2000 ft
84 Gorordo Avenue Across Royal Concourse
Jonie's Flavored Chicken
2800 ft
Level 3 Ayala Center Cebu Business Park
Tatang's Bonless Lechon
2100 ft
F. Sotto
Brick Lane Doughnuts
2800 ft
Escario Street Axis Entertainment Avenue
Mr India
2600 ft
Stifler Country
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean
Spacious
Smoked Scent
Service Improvement
7.4/10
Very good
Rooms
8.1
Location
8.1
Service
7.9
Dining
7.1
Guest reviews
7.4/10
based on 30 reviews
7.5
7.5/10 based on 464 reviews
Anthony
United Kingdom,
June
2024
7.0/10
The hotel offers a spacious Studio King Suite with modern facilities, including an extra bed, making the room great and very clean. However, there were some service issues with an unfriendly attitude and lack of attention to certain details.
Rooms
8.0
The Studio King Suite was very basic but had a modern feel with great facilities. It was spacious and exceptionally clean.
Service
6.0
Although the service was generally friendly and quick to respond to issues, there were instances of rudeness and negligence, particularly when requesting room transfers and buffet top-ups.
Location
9.0
The hotel's location is fantastic, situated in the middle of a bustling business district with easy access to shops and Ayala Mall.
Dining
5.0
The dining options were limited with a basic menu. While the food quality was average, there was room for improvement in variety.
Facilities
7.0
The hotel offers essential facilities but may lack attention to detail in certain services.
Henry
United Kingdom,
June
2024
8.8/10
I really enjoyed my stay at this hotel! The rooms are nice and provide great value for the money. The modern feel and facilities make the stay very comfortable and enjoyable. Everything is clean and fresh, which adds to the overall positive experience. The location is very convenient, especially being close to the Ayala mall. The service was top-notch, with polite and accommodating staff making sure all my needs were met. The dining experience was satisfactory, offering a variety of fresh food options. The facilities were well-maintained and enhanced my stay.
Rooms
9.0
The rooms have a modern feel with great facilities, and they are clean and fresh.
Service
9.0
The staff was very nice and helpful, providing excellent service throughout my stay.
Location
9.0
The central and convenient location near Ayala Center Mall was definitely a highlight of my stay.
Dining
8.0
The dining options were good, with fresh food and a pleasant dining atmosphere.
Facilities
9.0
The facilities at the hotel were impressive and well-maintained, adding to the overall experience.
Harry
United Kingdom,
June
2024
7.6/10
My stay at the hotel was quite pleasant. The rooms were spacious, clean, and came with all the necessary amenities. The location was convenient for business travelers, but the dining options were ordinary. The service was friendly and accommodating, making the overall experience enjoyable.
Rooms
8.0
The room was spacious, clean, and had a comfy bed.
Service
9.0
The staff at the hotel were nice and very helpful.
Location
7.0
The location was great in the middle of a business district with plenty of shops around.
Dining
6.0
The dining options were ordinary.
Facilities
8.0
The facilities were well-maintained and functional.
George
United States of America,
June
2024
7.4/10
My stay at the hotel was a mix of good and not-so-good experiences. The rooms were clean and comfortable, but the strong smell of smoke was a downside. The breakfast was decent, and the air conditioning worked well. The service was excellent, with warm and considerate staff. The location was convenient, although lacking nearby amenities. The dining offered a good buffet, but food refill could be improved. Overall, a reasonable value for money.
Rooms
7.0
The rooms were clean and comfortable, with decent breakfast and cool air conditioning, despite the strong smoke smell.
Service
9.0
The staff were all warm and friendly, attending to our needs immediately, making our stay pleasant.
Location
6.0
The location was convenient, near malls and business areas, but lacked nearby stores or good ventilation.
Dining
8.0
The dining experience was good, providing a kind of buffet, although food refill could be better.
Facilities
7.0
The facilities were decent overall, with amenities that met our basic needs during the stay.
George
United States of America,
June
2024
7.6/10
The hotel can easily compete with 4-star accommodations in terms of room quality and comfort.
Rooms
8.0
The rooms are in an outstanding condition, spacious, and can measure up to 4-star hotels, although the smoked scent may be off-putting to some.
Service
6.0
The hotel service needs improvement in responding to emergency situations like fires and burn victims. More information about the hotel should be provided to guests.
Location
9.0
Dining
7.0
The dining experience is generally good compared to other hotels in the same price range. The complimentary shuttle bus to Ayala mall and buffet breakfast add value to the stay.
Facilities
8.0
The hotel offers a variety of facilities that enhance the overall guest experience.
Clean
Smoked Scent
Sheila
United Kingdom,
May
2024
7.2/10
The hotel is conveniently located close to Ayala mall and central to all go-to places in Cebu. The rooms are clean, cozy, and spacious, with the minor downside of not having hand soap initially and appearing run down compared to photos. The service is accommodating with some minor lapses in friendliness and attention to detail. The dining experience offers limited menu choices but includes soul food options. Overall, the hotel provides a good value for money stay.
Rooms
8.0
The rooms were spacious and cozy, with the added convenience of an extra bed.
Service
7.0
The service was accommodating overall but lacked friendliness and attention to detail at times.
Location
8.0
The location is central to all go-to places in Cebu and close to Ayala mall but might feel unsafe in some back streets.
Dining
6.0
The dining experience was basic with limited menu options, but soul food was available for those interested.
Facilities
7.0
The facilities are functional with no significant issues, providing a decent overall experience.
Janet
United Kingdom,
May
2024
6.4/10
The hotel is conveniently located near Ayala Mall, making it easy to access nearby restaurants and places of interest. The service was exceptional, with attentive staff always eager to help. The dining options were satisfactory, but could be improved with a wider selection of fruits. The rooms, however, were disappointing due to dust, dirt, and a lack of basic amenities like hand soap.
Rooms
5.0
The rooms had ants, were very dusty, and lacked hand soap upon arrival.
Service
9.0
The service was outstanding, with attentive staff going above and beyond to accommodate guests.
Location
8.0
The hotel's location near Ayala Mall was convenient for shopping and dining.
Dining
6.0
The dining experience offered limited choices and would benefit from more fruit options.
Facilities
5.0
Brenda
United Kingdom,
May
2024
8.0/10
I absolutely loved the location of this hotel, situated in the heart of a bustling business district. While the rooms were okay and very clean, I was delighted with the very decent breakfast provided. However, the service was a bit lacking at times, with staff more interested in chatting among themselves than assisting guests.
Rooms
8.0
The rooms were okay and very clean; however, they lacked linens but the very decent breakfast made up for it.
Service
6.0
The staff, although accommodating, seemed a bit inept and often engaged in more personal conversations than helping guests.
Location
9.0
The location was superb, right in the heart of a bustling business district with easy access to the mall and various dining options.
Dining
8.0
The dining experience was satisfying with a variety of fresh food choices, including Western and Filipino dishes made to order.
Facilities
9.0
The hotel facilities were well-maintained and convenient, offering great value for the price paid.
great location
inept service
Michael
United Kingdom,
April
2024
8.4/10
Staying at this hotel was a great experience overall. The rooms were spacious and clean, offering a comfy bed and a nice bathroom. The service was outstanding with accommodating staff and convenient amenities. The location was central to all go-to places in Cebu, providing easy access to everything. The dining experience was good, and the facilities were top-notch.
Rooms
9.0
The rooms on the level below the roof deck restaurant were spacious and clean, with a safety box, comfy bed, and nice bathroom/shower.
Service
9.0
The staff were accommodating to our needs, accessible for rides to Ayala, and attentive. They even threw away earplugs for us.
Location
8.0
The hotel is central to all go-to places in Cebu, making it perfect to go around the city. However, it doesn't feel very safe walking through the back streets to find the hotel.
Dining
7.0
The dining experience, up to breakfast, was good with fresh ingredients served throughout our stay.
Facilities
9.0
The facilities provided were excellent, enhancing the overall stay experience.
Convenient Location
Safety Concerns
Peter
United Kingdom,
April
2024
8.8/10
My stay at the hotel was truly enjoyable. The rooms are nice and a great value for money. They are cleaned daily, which I appreciated, and I got the adjoining room I requested. The service was really awesome and very accommodating, with staff attending to our needs immediately. The location is central and convenient, close to malls and restaurants, and the guard and front desk staff were very kind and helpful during our check-in and check-out. The dining experience was good, with fresh eggs, omelettes, and a variety of Western and Filipino food available. The facilities were all top-notch. In terms of improvements, it would be fantastic to have more dining options and maybe expand the room service menu.
Rooms
9.0
The rooms were nice and a great value for money. They were cleaned daily and met my preference for an adjoining room.
Service
9.0
The service was excellent, with staff being very accommodating and attentive to our needs.
Location
9.0
The location is central and convenient, with easy access to malls, restaurants, and near Ayala Mall.
Dining
8.0
The dining experience was very good, with a variety of fresh food options available.
Facilities
9.0
The facilities were all top-notch, enhancing my overall stay.
Douglas
United States of America,
March
2024
7.6/10
I had a fantastic stay at the hotel. The rooms were modern, clean, and spacious, equipped with all the necessary amenities. The staff was friendly and accommodating. However, the location was not ideal for finding nearby dining options. Overall, a great value for money.
Rooms
9.0
The rooms were very nice and modern, spacious, clean, and had all the essential facilities including a safety box and comfy bed. The air conditioning worked perfectly.
Service
7.0
The staff was courteous and friendly, although they were not apologetic about some mishaps like misplacing our earplugs. The services like room service, dry cleaning, and airport shuttle were efficient.
Location
6.0
The hotel's location in the middle of a business district was great for shopping, but it was a bit far from restaurant options. However, it was very near to a mall, making it convenient for exploring Cebu City.
Dining
8.0
The dining experience was good overall, with tasty food choices. However, some dishes were served cold initially, but the staff promptly offered to reheat them.
Facilities
8.0
The hotel facilities were well-maintained and offered everything we needed for a comfortable stay.
clean
limited dining options
Allan
United Kingdom,
March
2024
7.2/10
I had a pleasant stay at the hotel with spacious and fully equipped rooms. The service, although friendly and helpful, could have been more attentive at times. The location was convenient, surrounded by shops and restaurants, but had a few shortcomings. The dining experience was tasty but lacked consistency in food temperature. The facilities were adequate but could benefit from some enhancements.
Rooms
8.0
My room was spacious and had all the amenities I needed.
Service
7.0
The staff was friendly and helpful, but there were moments where more attention to detail was needed.
Location
7.0
The hotel is well-located in a bustling business district with easy access to shops and restaurants, though there were occasional lapses in service.
Dining
7.0
The food was delicious, but there were issues with inconsistent food temperatures that needed improvement.
Facilities
7.0
The hotel's facilities were satisfactory but could be enhanced to provide a more enjoyable experience.
spacious rooms
inconsistent service
Alexander
United States of America,
March
2024
8.2/10
The hotel is conveniently located near the mall, with friendly and accommodating staff. The rooms are modern and pleasant, but a few improvements could be made for a darker ambiance at night. The dining options are varied and of good quality, although the breakfast could be a bit better. Overall, a great place for a stay in Cebu.
Rooms
8.0
The rooms are very nice and modern, although I wish they were a bit darker when I go to sleep.
Service
9.0
The service was exceptional, with very friendly and helpful staff who were always ready to assist us. The free car ride service to Ayala mall was a nice touch.
Location
9.0
The hotel's location near the mall and other go-to places in Cebu was very convenient, making our stay much more enjoyable.
Dining
8.0
The dining experience was quite good, offering a variety of fresh options for breakfast and other meals. The value for what you pay is reasonable.
Facilities
7.0
The hotel facilities were satisfactory, offering everything needed for a comfortable stay.
Geoffrey
United Kingdom,
February
2024
7.8/10
My family of 10 stayed at the hotel from Jan 24-27, 2015. The super-comfortable beds with daily changed linens and the gracious staff were standout features. The reasonable transport service fees and good location added to the positive experience. However, we encountered smelly water at the swimming pool, and the noise levels were too disruptive at times.
Rooms
9.0
The rooms were comfortable and the beds were super cozy with daily linen changes.
Service
8.0
The staff were amazingly helpful and always aimed for customer satisfaction, though there were instances of inconsistency like saying two different things.
Location
8.0
The hotel's perfect location, just a short distance from Ayala Mall, provided convenience. However, the distance from restaurants and occasional safety concerns in the back streets were slight drawbacks.
Dining
7.0
The dining experience was mixed. While the buffet breakfast was good, there were delays in refilling food items, and some dishes weren't replenished early in the morning.
Facilities
7.0
The hotel had average facilities, and there were some minor issues in maintaining the pool area.
Bill
United States of America,
February
2024
8.2/10
My stay at the hotel was excellent for an affordable price. The room was so clean with good air conditioning, and it offered full amenities. The only downside was that it was a bit noisy at times.
Rooms
9.0
The room was of good size, clean, and had excellent air conditioning.
Service
8.0
The service was really friendly and courteous, although I noticed most of them were trainees. Overall, they were awesome and ready to assist anytime.
Location
9.0
The location was great, situated in the middle of a business district with plenty of shops around. It was very close to Ayala Center Cebu and convenient for all necessities.
Dining
8.0
The dining experience was tasty, although the food was cold on the first day. The staff offered to microwave the food on subsequent mornings, which was appreciated.
Facilities
7.0
The hotel facilities were good, but there was a need to refill coffee, cream, and teabags in the room. The guard on duty made me feel safe throughout my stay.